People are what makes the hospitality sector what it is, providing world-leading service across the UK and across different venue types. The sector recognises the need for its employees to be looked after and developed, offering a great career opportunity.
Supporting a productive sector
Hospitality thrives to generate productive growth, even when burdened with a labour- and property-intensive business model. This is often hampered by excessive, disproportionate and unfair business restrictions – from regulatory restraints to unregulated competition.
Tackling the tax burden
Hospitality – especially licensed hospitality – has long been a heavily taxed commercial environment. In recent years, taxation has reached unprecedented levels, as political motives to raise receipts from the commercial sectors and to use taxes to alter consumer behaviours, are compounded by having to compete with a fast-growing but under-taxed digital economy. Customer-facing, property-based businesses like ours are suffering unfairly, effectively being penalised for the format of their offer.