Events / Partner Event

In session with Peter Avis: Techniques to boost workforce retention and elevate customer service

Nov 21

clock icon Tuesday 21st November 6:00 pm - 9:00 pm

clock icon Hotel AMANO Covent Garden

On the agenda:
- Why is training crucial to team retention?
- How high-end customer service training can boost business performance and revenue
- How to attract talent to the industry


Tuesday, 21st November, 2023


Hotel AMANO Covent Garden
34-43 Russell Street


[email protected]


Brigad are pleased to invite you to an exclusive gathering for the London hospitality industry, featuring multi-awarded General Manager, Peter Avis, current GM at Galvin at Windows.

Peter Avis has been a spokesperson for team engagement, performance, and high-end customer service for more than 20 years. His accolades speak for themselves and include: Chairman of the UK Guild of Restaurant Services in 2010, Manager of the Year at the Catey Awards in 2014, UK Restaurant Manager of the Year in 2009.

6.00pm Arrival, welcome drinks
6.30pm Masterclass with Peter Avis
7.15pm Q&A and networking with canapés

Register here