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Businesses urged to sign up to new Hospitality Wellbeing and Development Promise

April 3, 2023

More than 30 leading businesses, including The Big Table Group, Greene King, Parkdean Resorts and Revolution Bars, have helped launch the new campaign by signing up and promising to provide a workplace that helps employees thrive through development and reward.

The new Hospitality Wellbeing and Development Promise, set up by the sector, spearheaded by the Hospitality and Tourism Skills Board and supported by Government, is designed to ensure all team-members are given the opportunity to thrive, within a supportive and positive workplace.

All hospitality businesses are eligible to sign up by visiting www.wellbeingpromise.co.uk and demonstrate their commitment to the training, development and wellbeing of their staff by joining the 32 businesses already on board. As well as a commitment by businesses, a wide range of guidance to help businesses deliver a better workplace environment is being made available.

The Promise is also supported by trade associations across the sector, including UKHospitality, British Beer and Pub Association and British Institute of Innkeeping.

Steve Richards, chair of the Hospitality and Tourism Skills Board, CEO of Parkdean Resorts and a signatory to the Promise, said: “Hospitality is a people business at its heart and taking care of our staff must be everyone’s top priority.

UKHospitality Chairman Steve Richards

UKHospitality Chairman Steve Richards

Growing our own talent is so important and ensuring we offer the right support for our staff is critical. Long gone are the days of just sticking someone on a training course to tick the development box.

Steve RichardsChair of the Hospitality and Tourism Skills Board, CEO of Parkdean Resorts

As employers, we have a duty of care to look out for our teams’ mental health and wellbeing and it’s our responsibility to take this seriously, in addition to the formal training we all offer.

“I would urge every hospitality business to sign up to the Promise and together we can show that hospitality is one of the most supportive, inclusive and rewarding places to work.

Which businesses have signed up?

Contract catering

  • BM Caterers
  • Sodexo

Hotels and accommodation

  • Crerar Hotel Group
  • Frasers Hospitality (UK) Limited
  • Hotel du Vin
  • Imperial London Hotels
  • Lake Vyrnwy Hotel and Spa
  • Malmaison Hotels
  • Starboard Hotels
  • The Vineyard Group

Leisure

  • Bourne Leisure
  • Parkdean Resorts UK Limited

Organisations

  • British Association of Leisure Parks, Piers and Attractions
  • British Beer and Pub Association
  • British Institute of Innkeeping
  • HIT Training Ltd
  • Hospitality Health
  • Hospitality Ulster
  • Skills Development Scotland
  • UKHospitality
  • YHA (England and Wales)

Pubs, bars and late night

  • BrewDog
  • Brewhouse & Kitchen
  • Greene King
  • Oakman Group
  • Punch Pubs & Co
  • REKOM UK
  • Revolution Bars Group
  • St Austell Brewery
  • Thorley Taverns

Restaurants and cafes

  • 200 Degrees Coffee Roasters
  • The Big Table Group

Find out more