UniteVerse

Technology

UniteVerse is the AI-powered audience intelligence platform built for hospitality.

Often described as Google Analytics for physical spaces, UniteVerse helps hospitality operators continuously understand how guests actually experience their venues through anonymous lived experience, real-time social sentiment and AI-powered cultural intelligence.

Rather than relying on one-off surveys or online reviews, UniteVerse creates a continuous feedback loop that transforms thousands of guest experiences into actionable intelligence.

Our platform uncovers hidden patterns across guest satisfaction, safety, accessibility, inclusivity, service, cleanliness, value and overall experience, helping operators identify blind spots, undertake meaningful gap analysis, benchmark performance and make evidence-led decisions.

The result is a continuous intelligence layer that enables hospitality businesses to improve guest experience, strengthen reputation, increase customer confidence and make smarter operational decisions.

CEO

Adrian Norman

Email: [email protected]

Website: uniteverse.app

Social:

UKHospitality Member Offer

Start Free + Enjoy 20% Off Paid Plans

Every venue has data.

Very few understand the lived experiences behind it.

UniteVerse helps hospitality operators understand how guests actually experience their venues through continuous audience intelligence, combining anonymous lived experience, AI-powered analysis and real-time social sentiment.

Start with our Free “See Your Numbers” plan, giving you instant access to your venue’s analytics dashboard, ratings and review trends, footfall insights, category scores and performance overview.

As a UKHospitality member, you’ll also receive an exclusive 20% discount on all paid UniteVerse plans, unlocking advanced AI analysis, audience intelligence, industry benchmarking and real-time social intelligence.

With UniteVerse, you can:

Understand guest sentiment and lived experience
Identify recurring audience patterns
Uncover hidden operational blind spots
Improve safety, accessibility and inclusivity
Monitor pricing perception and service quality
Benchmark performance against the industry
Undertake meaningful gap analysis
Measure the impact of improvements over time

Because every guest leaves with a story. UniteVerse helps you understand the patterns behind thousands of those stories – transforming lived experience into actionable intelligence that helps hospitality businesses improve, innovate and grow.

If you are a member and you would like to redeem this offer, please be sure to log in and head over to our Member Offers page to reveal your exclusive code.

If you are not yet a member and you would like to have access to our member offers, please get in touch with our friendly membership team using the ‘Contact Us‘ form.

Key Topics

UniteVerse

Member Offers