Expert advice is just a call away
As a UKHospitality member, you have access to our official food safety partner’s 24/7 helpline.
The experts at Food Alert can advise you on everything from preparing for an inspection, to staying on top of your HACCP, to managing a crisis. No more guesswork, just clear, practical next steps you can action straight away.
How to use the helpline
- Log in to your UKHospitality member portal
- Simply call the number, quoting your membership number and business
Why call the advice line?
- Access free food safety advice from Food Alert experts as part of your UKHospitality membership
- Get step-by-step support in managing allergen incidents, food complaints, and customer safety issues
- Be fully prepared for EHO inspections and boost your food hygiene rating
- Receive practical guidance on HACCP plans, food safety documentation, and compliance checks
- Quickly resolve supplier, ingredient, and food chain safety concerns
- Know exactly how to respond to a food safety emergency such as contamination, power cuts or cross-contact risks
Very informative and great advice all round.
Any issues or queries and they will resolve them promptly and efficiently.
Login to access the food safety helpline
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